In the secretarial division, we perform all the work. If it’s typable/word processable, we do it: business reports, correspondence, legal documents/pleadings/briefs, Excel database, editing and composition, school assignments (to include term papers, dissertations and theses), résumés, transcription from cassettes (both micro and standard), newsletters, manuscripts, and general word processing. Most of our work is done in-house, but we will schedule the occasional on-site requests when needed. If you need to dictate work in person, you can come to our office and dictate while Ms. Bates types. We also have clients who dictate over the phone. If you need help in composing your work, Ms. Bates has excellent editing skills, and she has edited a number of books for clients. We do E-mail communications and research as well.